Areas of Practice

Facilities Support

 

  • Coordinate and provide oversight of day-to-day operations and management

  • Negotiate and provide oversight of design and construction

  • Liaison between operations and owners/clients

  •  Determine common area maintenance (CAM) and janitorial protocols and standards

  •  Establish CAM standards and cost-sharing models among subtenants

  •  Locate and operate centralized and de-centralized distribution systems

  •  Develop standards and protocols for distribution of warehoused and non-warehoused merchandise and materials

  •  Incorporate health and safety standards, security restrictions, and operational functionality into facility protocols

  • Develop and monitor location-based maintenance requirements; including safety and sanitary requirements

Distribution and Logistics

 

  • Coordinate centralized storage solutions to maximize efficiencies and profitability

  • Calculate inventory space needs of tenants and subtenants

  • Ensure adequacy of centralized warehousing to support inventory volume

  • Manage frequency of inventory outflows to locations and inflows for replenishment

  • Establish inventory management policies and space

  • Inventory management policy compliance

  • Negotiate, manage, and allocate charges centralized warehouse use

  • Coordinate and implement distribution and delivery program

  • Distribute and deliver services to tenants

  • Manage receiving, delivery, and distribution process for all tenants

  • Staff (salaries, wages, fringe benefits, uniforms, insurance) and manage loading docks and distribution centers

Training Programs

 

  • Customer Service Training

  • Supplier and Workforce Diversity Program Development and Compliance

  • Americans with Disabilities Act Implementation and Compliance

  • Risk Management

  • Tenant Relations

  • Emergency Procedures

  • Inclement Weather Operations

Marketing Programs

 

  • Development and implementation of marketing initiatives to drive sales

  • Incorporation of location-specific marketing into overall facility marketing campaigns

  • Rent roll analysis, sales forecasting, and design of marketing campaigns for short- and long-term impact

  • New product evaluation, approval, and integration for locations

  • Coordination, oversight, and implementation of pricing compliance

  • Ensure compliance with marketing requirements for franchise brands